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FREQUENTLY ASKED QUESTIONS

HELPING YOU TO MAKE AN INFORMED DECISION

We get asked some weird and wonderful questions at times, but no question is a silly question.

We have shared the answers  to some of our most commonly asked questions below. If you can't find the answer that you are looking for, please don't hesitate to get in touch and we will be happy to answer them for you.

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Our clinics are some of the cleanest environments you can find yourself in.

  • We have always operated under strict hygiene standards and practices and infection control is nothing new here. 

  • We wear gloves, face masks and other personal protective equipment for each treatment.

  • All of our equipment is single use and disposable; waste is securely bagged and incinerated.

  • Surgical instruments are cleaned, individually wrapped and sterilised in house.

  • Treatment rooms have always been, and will continue to be disinfected in between each and every client.

Additional  measures in clinic to protect all of our customers and myself;

  • We allow one person at any time on the premises; in large premises we have a designated waiting area should you require it.

  • We operate on a strictly "By Appointment" basis. Whatever the reason, we need you to book in advance.

  • All touch points eg door handles, light switches and the reception desk are sanitised between clients.

  • Paper towels replace conventional towels in the bathroom.

  • Any items which may be touched by more than one person, for example magazines and pens, have been removed.

  • We will ask you to wash your hands or use sanitiser prior to commencing treatment.

We respectfully ask that you bring a suitable face covering with you unless you have a medical reason not to do so. If you are experiencing any symptoms or have been in contact with anyone who has the symptoms of Covid-19  within the last 14 days, please rearrange your appointment.  In these cases, your reservation fee will be moved to your new appointment.

In the event that we experience any symptoms, we will contact you to rearrange another suitable appointment date as soon as possible.

"Is it safe for me to consider having a permanent cosmetic treatment during the Coronavirus outbreak"?
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"Do permanent cosmetic treatments hurt"?

This is one of the most common questions.  Feeling nervous is quite natural if you do not know what to expect.

I work in such a way that you may feel a light scratching sensation at the start of your treatment. Following this, you should not feel much/anything for the rest of your treatment. You may experience slight discomfort. Many clients are surprised at how relaxing they find the treatment.